Returns & Refunds
We want you to feel confident about every House of Elegance purchase.
7-day return window
Eligible products may be requested for return within 7 days of delivery. The item should be unused, unwashed, unaltered and returned with original tags, packaging and accessories where applicable.
Items that may not qualify
Products that are used, damaged after delivery, altered, washed, missing tags or otherwise not in resalable condition may not qualify for return. Certain made-to-order, hygiene-sensitive or explicitly non-returnable products may also be excluded.
Refunds
Approved refunds are processed after the returned product is received and inspected. The refund method and processing time can depend on the original payment method and payment provider.
How to request a return
Contact customer care with your order number and the reason for your request. We will guide you through the next steps.
Customer care: +91 8986722900